CAFM Specialist (SMP)

Interface with senior CAFM and operational management within the respective internal and external departments in a professional, effective manner Develop process in CAFM for the maintenance of files and records, data updating, preparation of various internal and external business reports. Provide CAFM system audit with both Contact Centre personnel and internal/ external department personnel to ensure all users are operating the CAFM system in line with the software manufacturers recommendations and NEOM Facilities Management requirements. Ensure data inputs are accurate and timely - updated as necessary. Liaise with CAFM software provider as necessary for troubleshooting and fault finding within the system. Prepare materials for presentations including charts, tables, graphs, plans, etc. for various reports and KPIs. Work in a fast, active environment, meeting deadlines required by the CAFM management team. Interface and develop suitable relationships with suppliers, partners, and specialist subcontractors. To monitor and report on progress against key milestones of business plans & projects. Updating all stakeholders on status of CAFM operations Following up actions with individuals to ensure completion on time. To support the NEOM Facilities Management senior leadership team with internal governance processes Ensure systems are in compliance with NEOM Technology procedures and processes. Responsible for the current CAFM maintenance system and the transition to a new CAFM system. Including scheduling and prioritizing all planned and cyclical maintenance activities on all NEOM assets and coordinate delivery in conjunction with the maintenance team. Assist the CAFM Project Delivery team in the procurement of a new CAFM system that will meet the required specifications. This will include engaging with users to specify continuous improvements, mapping out business processes, liaising with external consultants on best practice and ensuring all required functionality is included in the Invitation to Tender The day-to-day management and co-ordination of the Business Analyst/Asset Team including responsibility for recruitment and selection, identifying training and development needs, conducting staff reviews and dealing with performance management issues To provide technical advice and guidance to senior users in Services, ensuring that all processes are documented accurately and that the configuration of the CAFM system is fit for purpose To participate fully and actively in the Estates CAFM Project board, contributing to group discussion and decision-making and reporting/analysis of progress including post-implementation reviews and implementing recommendations where appropriate To ensure all CAFM-related activities comply with current and relevant NEOM Operations CAFM standards and regulations (including Acceptable Use Policies); legislation and statutory requirements (including Data Protection); together with industry good practice in relation to data security, usage, integrity, resilience, etc. To undertake any other reasonable duties considered appropriate to the grade, from time to time, as directed. The candidate should have a strong development background specially in HxGN EAM integration. Strong programming background Strong experience in HxGN EAM Experience in API integration (web service)