Expert Site Reliability Engineer

Purpose: To drive the reliability, availability, scalability, and operational resilience of critical technology services by applying advanced software engineering, automation, observability, and reliability engineering practices.  Main Duties and Responsibilities:  • Define and implement advanced reliability engineering practices across critical technology services.  • Establish and monitor Service Level Indicators (SLIs), Service Level Objectives (SLOs), and reliability targets.  • Design automation to reduce manual operational activities and improve system resilience.  • Develop and enhance monitoring, observability, alerting, and incident detection capabilities.  • Lead technical analysis and resolution of complex production incidents.  • Conduct root-cause analysis and drive permanent corrective and preventive actions.  • Design solutions to improve system availability, scalability, capacity, and disaster resilience.  • Identify reliability risks and recommend architectural and engineering improvements.  • Drive performance engineering and capacity planning for critical services.  • Provide advanced technical guidance and mentorship on SRE practices.  • Promote automation and engineering approaches that reduce operational toil and improve service reliability.