Project Manager

Purpose: To lead the end-to-end planning and delivery of technology projects, ensuring agreed scope, timelines, budget, quality, risks, and business objectives are effectively managed and achieved. Main Duties and Responsibilities: • Manage technology projects from initiation and planning through execution, deployment, and closure.  • Define project scope, objectives, milestones, deliverables, timelines, and resource requirements.  • Coordinate across business, engineering, architecture, cybersecurity, operations, and vendors.  • Monitor progress and ensure delivery against agreed milestones and commitments.  • Identify, assess, and manage project risks, issues, dependencies, and changes.  • Manage project budgets and track financial performance.  • Manage vendor deliverables, SLAs, and commercial dependencies.  • Facilitate governance meetings and provide clear status reporting, including to SteerCo.  • Ensure deliverables meet agreed quality, change-governance, and regulatory requirements.  • Coordinate readiness, implementation, and transition activities for production deployment.  • Maintain project documentation, decisions, risks, actions, and lessons learned.  • Escalate critical risks and delivery challenges in a timely manner.  Line ownership:  • Own and prioritize the product backlog for assigned squads.  • Translate business objectives into epics, features, and clearly written user stories with acceptance criteria.  • Define and communicate product roadmap and release scope.  • Make day-to-day scope and trade-off decisions on behalf of the business.  • Ensure regulatory and compliance requirements are reflected in backlog items.  • Accept completed work against defined acceptance criteria.  • Act as primary point of contact between squads and business stakeholders.  People Management: • Participate in the identification and recruitment of key talent for the department.  • Manage, guide, and support direct reports in line with set policies and procedures.  • Set performance objectives, provide support, appraise the team, and give regular feedback.  • Uphold a high-performance working environment and promote the organization’s values.