Sales Representative

Job Purpose The Sales Representative, is responsible for identifying potential customers, generating leads, promoting company products/services, and closing sales to achieve revenue targets. The role focuses on building strong customer relationships, understanding client needs, and ensuring a smooth sales process that supports business growth. Key Responsibilities Sales & Business Development • Identify and pursue new sales opportunities through cold calling, networking, and market visits. • Conduct product presentations and demonstrations to potential clients. • Convert leads into successful sales through effective negotiation and communication. • Achieve monthly and annual sales targets set by the company. Customer Relationship Management • Build and maintain long-term relationships with existing and new customers. • Provide excellent customer service by understanding client needs and offering appropriate solutions. • Follow up with customers to ensure satisfaction and handle any issues professionally. Market Research & Reporting • Monitor market trends, competitor activities, and customer feedback. • Submit regular sales reports including visits, leads, and achievements. • Provide insights to management to support sales strategies and decision-making. Coordination & Administration • Coordinate with internal departments (logistics, finance, operations) to ensure timely product delivery and customer satisfaction. • Maintain accurate records of sales activities in CRM or tracking systems. • Participate in sales meetings, training sessions, and promotional activities when required.