Senior Manager - Operational Readiness

Join Qiddiya Investment Company as a Senior Manager - Operational Readiness and play a crucial role in shaping the future of entertainment and cultural experiences in the region. This leadership position is essential for ensuring that our projects are fully prepared for operation, guaranteeing that each launch meets the high standards of quality and service expected by our guests. Key Responsibilities • Develop strategic operational readiness plans that align with Qiddiya’s vision, ensuring that all projects are poised for successful execution. • Facilitate collaboration between various departments to embed operational requirements seamlessly into each project’s lifecycle. • Conduct operational readiness assessments to identify readiness levels and potential risks, providing actionable solutions before project implementation. • Design and implement comprehensive training programs that prepare employees for their roles in newly launched projects. • Monitor operational performance through key performance indicators, delivering regular reports and insights to senior management. • Lead risk management initiatives to proactively address operational challenges and ensure contingency protocols are in place. • Enhance guest experience by ensuring operational readiness processes are tailored to meet and exceed customer expectations.