Senior Operations Development Specialist

• Analyse existing operational processes to identify improvement opportunities. • Develop and implement process improvement initiatives using appropriate methodologies. • Monitor performance metrics and KPIs to evaluate process efficiency. • Collaborate with cross-functional teams to standardize and optimize workflows. • Document processes, procedures, and improvement plans. • Support automation and digital transformation initiatives where applicable. • Conduct root cause analysis and recommend corrective actions. • Provide regular reports and insights to management on process performance.