Customer Success Intern

• Support clients throughout their journey with Mohasby services. • Respond to customer inquiries and ensure timely resolution of issues. • Follow up with clients to ensure satisfaction and service quality. • Coordinate between clients and internal accounting/operations teams. • Help onboard new clients and guide them through our processes. • Maintain and update customer records in the CRM system. • Identify customer needs and suggest improvements to enhance experience. • Assist in preparing reports on customer feedback and satisfaction. • Support the team in improving retention and engagement strategies.